{"id":951,"date":"2025-07-29T11:50:27","date_gmt":"2025-07-29T11:50:27","guid":{"rendered":"https:\/\/online-rufschutz.de\/js-support-ticket-controlpanel\/"},"modified":"2025-07-29T12:03:39","modified_gmt":"2025-07-29T12:03:39","slug":"support","status":"publish","type":"page","link":"https:\/\/online-rufschutz.de\/en\/support\/","title":{"rendered":"Open ticket"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"951\" class=\"elementor elementor-951\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33809794 e-flex e-con-boxed e-con e-parent\" data-id=\"33809794\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04e0784 elementor-widget elementor-widget-text-editor\" data-id=\"04e0784\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Do you have a request or need support?<br \/>You can use this form to create your personal support ticket.<\/p><p>The admin will check your request and forward it to the responsible contact person.<br \/>You will receive feedback as quickly as possible - reliably and personally.<\/p><p>Please describe your request as precisely as possible so that we can help you in a targeted manner.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1070149a elementor-widget elementor-widget-shortcode\" data-id=\"1070149a\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"jsst-main-up-wrapper\">\n\n\t\t<div id=\"jsst-header-main-wrapper\"><div id=\"jsst-header\" class=\"\"><div id=\"jsst-tabs-wrp\" class=\"\"><span class=\"jsst-header-tab js-ticket-homeclass\"><a class=\"js-cp-menu-link\" href=\"https:\/\/online-rufschutz.de\/en\/support\/control-panel\">Dashboard<\/a><\/span><span class=\"jsst-header-tab js-ticket-openticketclass\"><a class=\"js-cp-menu-link\" href=\"https:\/\/online-rufschutz.de\/en\/support\/add-ticket\">Submit Ticket<\/a><\/span><span class=\"jsst-header-tab js-ticket-myticket\"><a class=\"js-cp-menu-link\" href=\"https:\/\/online-rufschutz.de\/en\/support\/my-tickets\">My Tickets<\/a><\/span><span class=\"jsst-header-tab js-ticket-loginlogoutclass\"><a class=\"js-cp-menu-link\" href=\"https:\/\/online-rufschutz.de\/en\/support\/login\">Login<\/a><\/span><\/div><\/div><\/div>\n\n    <div class=\"js-cp-main-wrp\">\n        <div class=\"js-cp-left\">\n            <!-- cp links for user -->\n                                <div id=\"js-dash-menu-link-wrp\"><!-- Dashboard Links -->\n                        <div class=\"js-section-heading\">Dashboard links<\/div>\n                        <div class=\"js-menu-links-wrp\">\n                            \n        <a class=\"js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu\" href=\"https:\/\/online-rufschutz.de\/en\/support\/add-ticket\">\n            <span class=\"js-ticket-dash-menu-icon\">\n                <img decoding=\"async\" class=\"js-ticket-dash-menu-img\" alt=\"menu-link-image\" src=\"https:\/\/online-rufschutz.de\/wp-content\/plugins\/js-support-ticket\/includes\/images\/left-icons\/menu\/add-ticket.png\" \/>\n            <\/span>\n            <span class=\"js-ticket-dash-menu-text\">Submit Ticket<\/span>\n        <\/a>\n        <a class=\"js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu\" href=\"https:\/\/online-rufschutz.de\/en\/support\/my-tickets\">\n            <span class=\"js-ticket-dash-menu-icon\">\n                <img decoding=\"async\" class=\"js-ticket-dash-menu-img\" alt=\"menu-link-image\" src=\"https:\/\/online-rufschutz.de\/wp-content\/plugins\/js-support-ticket\/includes\/images\/left-icons\/menu\/tickets.png\" \/>\n            <\/span>\n            <span class=\"js-ticket-dash-menu-text\">My Tickets<\/span>\n        <\/a>\n        <a class=\"js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu\" href=\"https:\/\/online-rufschutz.de\/en\/support\/ticket-status\">\n            <span class=\"js-ticket-dash-menu-icon\">\n                <img decoding=\"async\" class=\"js-ticket-dash-menu-img\" alt=\"menu-link-image\" src=\"https:\/\/online-rufschutz.de\/wp-content\/plugins\/js-support-ticket\/includes\/images\/left-icons\/menu\/ticket-status.png\" \/>\n            <\/span>\n            <span class=\"js-ticket-dash-menu-text\">Ticket status<\/span>\n        <\/a>\n        <a class=\"js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu\" href=\"https:\/\/online-rufschutz.de\/en\/support\/gdpr-data-compliance-actions\">\n            <span class=\"js-ticket-dash-menu-icon\">\n                <img decoding=\"async\" class=\"js-ticket-dash-menu-img\" alt=\"menu-link-image\" src=\"https:\/\/online-rufschutz.de\/wp-content\/plugins\/js-support-ticket\/includes\/images\/left-icons\/menu\/user-data.png\" \/>\n            <\/span>\n            <span class=\"js-ticket-dash-menu-text\">User Data<\/span>\n        <\/a>\n        <a class=\"js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu\" href=\"https:\/\/online-rufschutz.de\/en\/support\/login\">\n            <span class=\"js-ticket-dash-menu-icon\">\n                <img decoding=\"async\" class=\"js-ticket-dash-menu-img\" alt=\"menu-link-image\" src=\"https:\/\/online-rufschutz.de\/wp-content\/plugins\/js-support-ticket\/includes\/images\/left-icons\/menu\/login.png\" \/>\n            <\/span>\n            <span class=\"js-ticket-dash-menu-text\">Log In<\/span>\n        <\/a>                        <\/div>\n                    <\/div>\n                    \n            <!-- cp links for agent -->\n                    <\/div>\n        <div class=\"js-cp-right\">\n                        <div class=\"js-support-ticket-cont\">\n                <div class=\"js-support-ticket-box\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/online-rufschutz.de\/wp-content\/plugins\/js-support-ticket\/includes\/images\/dashboard\/add-ticket.png\" alt=\"Create Ticket\" \/>\n                    <div class=\"js-support-ticket-title\">\n                        Submit Ticket                    <\/div>\n                    <div class=\"js-support-ticket-desc\">\n                        Submit ticket                    <\/div>\n                    <a  href=\"https:\/\/online-rufschutz.de\/en\/support\/add-ticket\" class=\"js-support-ticket-btn\">\n                        Submit Ticket                    <\/a>\n                <\/div>\n                <div class=\"js-support-ticket-box\">\n                    <img decoding=\"async\" src=\"https:\/\/online-rufschutz.de\/wp-content\/plugins\/js-support-ticket\/includes\/images\/dashboard\/my-tickets.png\" alt=\"my ticket\" \/>\n                    <div class=\"js-support-ticket-title\">\n                        My Tickets                    <\/div>\n                    <div class=\"js-support-ticket-desc\">\n                        View all the created tickets                    <\/div>\n                    <a href=\"https:\/\/online-rufschutz.de\/en\/support\/my-tickets\" class=\"js-support-ticket-btn\">\n                        My Tickets                    <\/a>\n                <\/div>\n                <div class=\"js-support-ticket-box\">\n                    <img decoding=\"async\" src=\"https:\/\/online-rufschutz.de\/wp-content\/plugins\/js-support-ticket\/includes\/images\/dashboard\/ticket-status.png\" alt=\"Ticket Status\" \/>\n                    <div class=\"js-support-ticket-title\">\n                        Ticket status                    <\/div>\n                    <div class=\"js-support-ticket-desc\">\n                        your ticket status                    <\/div>\n                    <a href=\"https:\/\/online-rufschutz.de\/en\/support\/ticket-status\" class=\"js-support-ticket-btn\">\n                        Ticket status                    <\/a>\n                <\/div>\n            <\/div>\n                        <!-- count boxes -->\n                        <!-- latest user tickets -->\n                        <!-- agent data chart -->\n                        <!-- latest downloads -->\n                        <!-- latest announcements -->\n                        <!-- latest articles -->\n                        <!-- latest faqs -->\n                    <\/div>\n        <!-- latest agent tickets -->\n            <\/div>\n\n\n    <div id=\"js-ticket-main-black-background\" style=\"display:none;\"><\/div>\n    <div id=\"js-ticket-main-popup\" style=\"display:none;\">\n        <span id=\"js-ticket-popup-title\"><\/span>\n        <span id=\"js-ticket-popup-close-button\"><img decoding=\"async\" alt=\"image\" src=\"https:\/\/online-rufschutz.de\/wp-content\/plugins\/js-support-ticket\/includes\/images\/close-icon-white.png\" \/><\/span>\n        <div id=\"js-ticket-main-content\"><\/div>\n        <div id=\"js-ticket-main-downloadallbtn\"><\/div>\n    <\/div>\n\n    \n<\/div>\n\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>If you have a request or need support, you can use this form to create your personal support ticket. The admin will check your request and forward it to the relevant contact person, who will get back to you as quickly as possible - reliably and personally. Please describe your request as precisely as possible so that we can help you in a targeted manner.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-951","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/online-rufschutz.de\/en\/wp-json\/wp\/v2\/pages\/951","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/online-rufschutz.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/online-rufschutz.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/online-rufschutz.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/online-rufschutz.de\/en\/wp-json\/wp\/v2\/comments?post=951"}],"version-history":[{"count":10,"href":"https:\/\/online-rufschutz.de\/en\/wp-json\/wp\/v2\/pages\/951\/revisions"}],"predecessor-version":[{"id":963,"href":"https:\/\/online-rufschutz.de\/en\/wp-json\/wp\/v2\/pages\/951\/revisions\/963"}],"wp:attachment":[{"href":"https:\/\/online-rufschutz.de\/en\/wp-json\/wp\/v2\/media?parent=951"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}