{"id":951,"date":"2025-07-29T11:50:27","date_gmt":"2025-07-29T11:50:27","guid":{"rendered":"https:\/\/online-rufschutz.de\/js-support-ticket-controlpanel\/"},"modified":"2025-07-29T12:03:39","modified_gmt":"2025-07-29T12:03:39","slug":"support","status":"publish","type":"page","link":"https:\/\/online-rufschutz.de\/es\/support\/","title":{"rendered":"Billete abierto"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"951\" class=\"elementor elementor-951\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33809794 e-flex e-con-boxed e-con e-parent\" data-id=\"33809794\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04e0784 elementor-widget elementor-widget-text-editor\" data-id=\"04e0784\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00bfTiene alguna petici\u00f3n o necesita ayuda?<br \/>Puede utilizar este formulario para crear su ticket de soporte personal.<\/p><p>El administrador comprobar\u00e1 su solicitud y la remitir\u00e1 a la persona de contacto responsable.<br \/>Recibir\u00e1 informaci\u00f3n lo antes posible, de forma fiable y personalizada.<\/p><p>Describa su solicitud con la mayor precisi\u00f3n posible para que podamos ayudarle de forma espec\u00edfica.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1070149a elementor-widget elementor-widget-shortcode\" data-id=\"1070149a\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"jsst-main-up-wrapper\">\n\n\t\t<div id=\"jsst-header-main-wrapper\"><div id=\"jsst-header\" class=\"\"><div id=\"jsst-tabs-wrp\" class=\"\"><span class=\"jsst-header-tab js-ticket-homeclass\"><a class=\"js-cp-menu-link\" href=\"https:\/\/online-rufschutz.de\/es\/support\/control-panel\">Escritorio<\/a><\/span><span class=\"jsst-header-tab js-ticket-openticketclass\"><a class=\"js-cp-menu-link\" href=\"https:\/\/online-rufschutz.de\/es\/support\/add-ticket\">Enviar billete<\/a><\/span><span class=\"jsst-header-tab js-ticket-myticket\"><a class=\"js-cp-menu-link\" href=\"https:\/\/online-rufschutz.de\/es\/support\/my-tickets\">Entradas Mis<\/a><\/span><span class=\"jsst-header-tab js-ticket-loginlogoutclass\"><a class=\"js-cp-menu-link\" href=\"https:\/\/online-rufschutz.de\/es\/support\/login\">Iniciar Sesi\u00f3n<\/a><\/span><\/div><\/div><\/div>\n\n    <div class=\"js-cp-main-wrp\">\n        <div class=\"js-cp-left\">\n            <!-- cp links for user -->\n                                <div id=\"js-dash-menu-link-wrp\"><!-- Dashboard Links -->\n                        <div class=\"js-section-heading\">Enlaces del escritorio<\/div>\n                        <div class=\"js-menu-links-wrp\">\n                            \n        <a class=\"js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu\" href=\"https:\/\/online-rufschutz.de\/es\/support\/add-ticket\">\n            <span class=\"js-ticket-dash-menu-icon\">\n                <img decoding=\"async\" class=\"js-ticket-dash-menu-img\" alt=\"menu-link-image\" src=\"https:\/\/online-rufschutz.de\/wp-content\/plugins\/js-support-ticket\/includes\/images\/left-icons\/menu\/add-ticket.png\" \/>\n            <\/span>\n            <span class=\"js-ticket-dash-menu-text\">Enviar billete<\/span>\n        <\/a>\n        <a class=\"js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu\" href=\"https:\/\/online-rufschutz.de\/es\/support\/my-tickets\">\n            <span class=\"js-ticket-dash-menu-icon\">\n                <img decoding=\"async\" class=\"js-ticket-dash-menu-img\" alt=\"menu-link-image\" src=\"https:\/\/online-rufschutz.de\/wp-content\/plugins\/js-support-ticket\/includes\/images\/left-icons\/menu\/tickets.png\" \/>\n            <\/span>\n            <span class=\"js-ticket-dash-menu-text\">Entradas Mis<\/span>\n        <\/a>\n        <a class=\"js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu\" href=\"https:\/\/online-rufschutz.de\/es\/support\/ticket-status\">\n            <span class=\"js-ticket-dash-menu-icon\">\n                <img decoding=\"async\" class=\"js-ticket-dash-menu-img\" alt=\"menu-link-image\" src=\"https:\/\/online-rufschutz.de\/wp-content\/plugins\/js-support-ticket\/includes\/images\/left-icons\/menu\/ticket-status.png\" \/>\n            <\/span>\n            <span class=\"js-ticket-dash-menu-text\">Estado del billete<\/span>\n        <\/a>\n        <a class=\"js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu\" href=\"https:\/\/online-rufschutz.de\/es\/support\/gdpr-data-compliance-actions\">\n            <span class=\"js-ticket-dash-menu-icon\">\n                <img decoding=\"async\" class=\"js-ticket-dash-menu-img\" alt=\"menu-link-image\" src=\"https:\/\/online-rufschutz.de\/wp-content\/plugins\/js-support-ticket\/includes\/images\/left-icons\/menu\/user-data.png\" \/>\n            <\/span>\n            <span class=\"js-ticket-dash-menu-text\">Mis datos<\/span>\n        <\/a>\n        <a class=\"js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu\" href=\"https:\/\/online-rufschutz.de\/es\/support\/login\">\n            <span class=\"js-ticket-dash-menu-icon\">\n                <img decoding=\"async\" class=\"js-ticket-dash-menu-img\" alt=\"menu-link-image\" src=\"https:\/\/online-rufschutz.de\/wp-content\/plugins\/js-support-ticket\/includes\/images\/left-icons\/menu\/login.png\" \/>\n            <\/span>\n            <span class=\"js-ticket-dash-menu-text\">Iniciar Sesi\u00f3n<\/span>\n        <\/a>                        <\/div>\n                    <\/div>\n                    \n            <!-- cp links for agent -->\n                    <\/div>\n        <div class=\"js-cp-right\">\n                        <div class=\"js-support-ticket-cont\">\n                <div class=\"js-support-ticket-box\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/online-rufschutz.de\/wp-content\/plugins\/js-support-ticket\/includes\/images\/dashboard\/add-ticket.png\" alt=\"Crear ticket\" \/>\n                    <div class=\"js-support-ticket-title\">\n                        Enviar billete                    <\/div>\n                    <div class=\"js-support-ticket-desc\">\n                        Enviar billete                    <\/div>\n                    <a  href=\"https:\/\/online-rufschutz.de\/es\/support\/add-ticket\" class=\"js-support-ticket-btn\">\n                        Enviar billete                    <\/a>\n                <\/div>\n                <div class=\"js-support-ticket-box\">\n                    <img decoding=\"async\" src=\"https:\/\/online-rufschutz.de\/wp-content\/plugins\/js-support-ticket\/includes\/images\/dashboard\/my-tickets.png\" alt=\"mi billete\" \/>\n                    <div class=\"js-support-ticket-title\">\n                        Entradas Mis                    <\/div>\n                    <div class=\"js-support-ticket-desc\">\n                        Ver todas las entradas creadas                    <\/div>\n                    <a href=\"https:\/\/online-rufschutz.de\/es\/support\/my-tickets\" class=\"js-support-ticket-btn\">\n                        Entradas Mis                    <\/a>\n                <\/div>\n                <div class=\"js-support-ticket-box\">\n                    <img decoding=\"async\" src=\"https:\/\/online-rufschutz.de\/wp-content\/plugins\/js-support-ticket\/includes\/images\/dashboard\/ticket-status.png\" alt=\"Estado del ticket\" \/>\n                    <div class=\"js-support-ticket-title\">\n                        Estado del billete                    <\/div>\n                    <div class=\"js-support-ticket-desc\">\n                        Estado de tus entradas                    <\/div>\n                    <a href=\"https:\/\/online-rufschutz.de\/es\/support\/ticket-status\" class=\"js-support-ticket-btn\">\n                        Estado del billete                    <\/a>\n                <\/div>\n            <\/div>\n                        <!-- count boxes -->\n                        <!-- latest user tickets -->\n                        <!-- agent data chart -->\n                        <!-- latest downloads -->\n                        <!-- latest announcements -->\n                        <!-- latest articles -->\n                        <!-- latest faqs -->\n                    <\/div>\n        <!-- latest agent tickets -->\n            <\/div>\n\n\n    <div id=\"js-ticket-main-black-background\" style=\"display:none;\"><\/div>\n    <div id=\"js-ticket-main-popup\" style=\"display:none;\">\n        <span id=\"js-ticket-popup-title\"><\/span>\n        <span id=\"js-ticket-popup-close-button\"><img decoding=\"async\" alt=\"image\" src=\"https:\/\/online-rufschutz.de\/wp-content\/plugins\/js-support-ticket\/includes\/images\/close-icon-white.png\" \/><\/span>\n        <div id=\"js-ticket-main-content\"><\/div>\n        <div id=\"js-ticket-main-downloadallbtn\"><\/div>\n    <\/div>\n\n    \n<\/div>\n\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Si tiene una solicitud o necesita ayuda, puede utilizar este formulario para crear su ticket de asistencia personal. El administrador comprobar\u00e1 su solicitud y la remitir\u00e1 a la persona de contacto correspondiente, que se pondr\u00e1 en contacto con usted lo antes posible, de forma fiable y personalizada. Por favor, describa su solicitud con la mayor precisi\u00f3n posible para que podamos ayudarle de forma espec\u00edfica.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-951","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/online-rufschutz.de\/es\/wp-json\/wp\/v2\/pages\/951","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/online-rufschutz.de\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/online-rufschutz.de\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/online-rufschutz.de\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/online-rufschutz.de\/es\/wp-json\/wp\/v2\/comments?post=951"}],"version-history":[{"count":10,"href":"https:\/\/online-rufschutz.de\/es\/wp-json\/wp\/v2\/pages\/951\/revisions"}],"predecessor-version":[{"id":963,"href":"https:\/\/online-rufschutz.de\/es\/wp-json\/wp\/v2\/pages\/951\/revisions\/963"}],"wp:attachment":[{"href":"https:\/\/online-rufschutz.de\/es\/wp-json\/wp\/v2\/media?parent=951"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}